About – Hexagon Air & Heat

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Hexagon Air Conditioning & heating

Isaac N. Middleton

President

Mr. Middleton, a native of North Carolina, enlisted in the United States Air Force straight out of high school. In 2017, he made a career shift from the financial sector to specialize in Heating, Ventilation & Air Conditioning. He gained experience working for local residential and commercial service companies in the Greater Houston and surrounding areas before ascending to the role of president at Hexagon Air Conditioning & Heating. Currently, he is eager to play a pivotal role in establishing the Hexagon brand, striving to build an air conditioning and heating company that fosters pride among both himself and his team.

Quality

A commitment to delivering high-quality HVAC services and products that meet or exceed industry standards.

Integrity

Conducting business with honesty, transparency, and ethical standards.

Safety

Prioritizing the safety of employees, customers, and the community in all aspects of HVAC work.

Customer Service

Providing exceptional customer service and ensuring customer satisfaction throughout the HVAC process.

Teamwork

Fostering a collaborative work environment where employees work together to achieve common goals.

Professionalism

Conducting business professionally with well-trained and knowledgeable employees.

Innovation

Embracing new technology, methods, and materials to improve the efficiency and effectiveness of HVAC work.

Environmentally Minded

Minimizing the impact of HVAC work on the environment and promoting sustainable practices.

DISCLAIMER

Hexagon Air Conditioning & Heating services the Greater Houston and surrounding area; however, this coverage areas is not absolute and may depend on the area and the technicians available.

Hexagon Air Conditioning & Heating reserves the right to only conduct business directly with a homeowner and not:

With rental properties or tenants.
With insurance companies or with homeowners in regards to insurance claims. We will not communicate with insurance companies
With Real Estate Agents representing buyers or sellers or with homes that are listed for sale or under contract.
We will not represent a customer against another company in our industry. If you have an escalated issue with another company we
recommend contacting the Texas Department of Licensing and Regulation Toll-Free (in Texas): (800) 803-9202
With any Home Warranty Company. Hexagon Air Conditioning & Heating is considered “out of network” and therefore all payments for services must be made
directly by a homeowner. Hexagon Air Conditioning & Heating will not communicate with any Home Warranty for the purpose of pursuing payment.
Hexagon Air Conditioning & Heating will also refuse service to anyone who is disrespectful or vulgar toward our team members or makes any member of our
team feel unsafe.
With Contractors or General Contractors representing homeowners or with homeowners to be billed through a contractor